Welcome to the Best Practice Guide. The industry resource for Build to Rent is hosted and curated by the ARL, with content written by and for our members.
Click in the topics below to see the range of issues we’re out to cover.
Email us to learn about contributing content or joining a working group.
- Build to Rent Compliance
- Industry Bodies
- Industry Vernacular
- Who Lives in Build to Rent
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- Career paths
- Continuing Professional Development (CPD)
- Education
- Job families and roles in BTR
- Recruitment
- Qualifications
- Soft skills
- Training
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- Aging populations
- Accessing local business
- Curatorship and management
- Encouraging Internal BTRÂ communities
- Engagement with external local community
- Events
- Integration
- Local resources and assets
- Personalisation
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- Buildability
- Building efficiency
- Construction costs
- Construction risks
- Construction timing
- Life cycle costs
- Off-site & Modern Methods of Construction (MMC)
- Pre-Construction Services Agreement
- Procurement
- Supply chain management and alignment
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- Acquisition and retention strategies
- Brand engagement
- Consumer trends
- Customer service
- Customer segmentation
- Customer journeys
- Marketing
- Personalisation
- Sales
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- Architecture
- Amenity
- Apartments
- Buildings
- Interior design
- Amenity
- Apartments
- Back of house
- Key specialists
- Modern Methods of Construction (MMC)
- Placemaking and the public realm
- Storage
- Standardisation
- Design for specialism
- Co-working
- Food & beverage
- Gyms
- Pets
- Retail
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- Development risk
- Delivery
- Exit strategy
- Land acquisition
- Local Authority engagement
- Planning risk
- Procurement
- Stakeholder engagement
- Stranded/distressed assets
- Viability
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- Built environment
- Community
- Customer and team welfare
- Environmental
- Low or Zero Carbon (LZC’s)
- Measurement and reporting
- Resource efficiency
- Task Force on Climate-Related Financial Disclosures (TCFD)
- ESG
- Education and influence in BtR
- ESG reporting
- Strategies and solutions
- Living wage
- Opportunity
- Differentiation
- Brown discount vs Green premium
- Outperformance of the regulatory curve
- Business case for sustainable buildings
- Tackling the performance gap
- Placemaking
- Social Value
- Sustainability
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- Artificial intelligence
- Electric vehicles
- Climate scenarios
- Cooling/heating demand
- Energy
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- Rewilding
- Insights from other sectors
- Megatrends
- Smart grids
- Whole life occupancy
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- Asset coverage
- Building safety
- Cover customer journey
- ESG
- Finance
- Operations
- Risk assessments
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- Acquisition and disposal
- Customer satisfaction
- Due diligence
- Data transfer & consistency
- Finance and investment
- Financial performance
- Metrics
- Post-occupancy strategy
- Underwriting
- Valuations
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- Approach to data protection
- Bankers and lenders (general requirements)
- Best practices in tenant enforcement
- Brand protection
- Building safety
- Common documents
- Institutional funders (general requirements)
- Intellectual property
- Lettings process / Assured Shorthold Tenancy standards
- Planning
- Property management
- Tax considerations
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- Climate change initiatives
- Community and stakeholder engagement
- Energy supply
- Local Authority engagement
- Local issues and initiatives
- Regeneration
- Socio-economic data
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- Brand engagement
- Brand identity and values
- Campaign design
- Launching developments
- Leasing
- Local business partnerships
- Managing difficulties
- Resident engagement and retention
- Supporting operations
- Technology and apps
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- Customer
- Demands
- Demographics
- Segmentation
- Design optimisation
- Ideal housing types for
- Customer
- Scheme
- Investment metrics
- Location dynamics
- Management solutions
- Market potential
- Modern Methods of Construction (MMC) compatibility
- Senior living
- Short-term lets
- Single Family Rental
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- Amenity
- Brand and marketing
- Block management
- Contracts
- Customer serviceÂ
- Employees
- Flat sharing
- Guide to selecting PM software
- Inspections
- Inventory
- Leasing
- Local business partnerships
- Maintenance
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- Operating costs
- Property management
- Recruitment
- Rent premiums
- Reporting
- Resident engagement and retention
- Sales
- Technology – systems, resident engagement and managementÂ
- Third party vs in-house considerations
- Training and education
- Voids
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- Ability to reduce operational costs, voids, marketing and staffing while maintain excellence
- Ability to make decisions using meaningful and automated data
- Opportunity to promote our USP’s (e.g. Build to Rent purpose and benefits versus traditional PRS)Â
- Raising Build to Rent awarenessÂ
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- Building regulations
- Building Safety Bill
- Compliance
- Discount Market Rent
- Fire Safety Bill
- Health and Safety
- Occupation golden thread
- Planning best practice
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- Best practice in quality assurance
- Design
- Construction
- Cost drivers
- Lifecycle costs
- Modern Methods of Construction (MMC)
- Operational costs
- Project management
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- Benchmarking
- Demographics
- Market trends
- Portals
- Property agents
- Surveys
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- Best practices in marketing
- Buyer engagement
- Managing risk
- Positioning products and services
- Procurement best practices
- Qualifications
- Role in BTR value chain
- Service agreements
- Specification best practices
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Software
- Access control
- Apps
- Automating operations and accounts
- Benchmarking
- Data collection
- Digital connectivity and infrastructure
- Digital twin
- Leasing
- Management tools
- Measuring key performance metrics
- Operating software
- Resident engagement
Built environment
- Building safety systems
- Concierge
- Environmental standards
- Guide to smart home hardware
- Heat networks
- Maintenance
- Parcel storage
- Smart buildings
- Smart homes
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